Customers may return REX-BAC-T
products for a refund. All products must have a Returned Merchandise Authorization
(RMA) number prior to return. Customer must pay return shipping. Returned products
must be safely packaged to prevent physical damage to the product with a copy
of the original packing slip, safety data, and product data sheet inside the returned
package.
Failure to comply with these steps may void the RMA.
Refund RMA requests must be received by REX-BAC-T
within 45 days from the date of shipment to be valid. All products must be returned
to REX-BAC-T in good condition.
REX-BAC-T
warrants products manufactured and sold
against defective materials and workmanship and the bacteria and enzymes are non-pathogenic,
minimum gram positive count and laboratory certified for a period of 90 days from
the date of shipment.
The foregoing warranties are exclusive and in lieu of all warranties whether
written, oral or implied, including any implied warranty of merchantability,
fitness for a particular purpose or non-infringement.
As Purchasers, exclusive remedy for any defects in the product, REX-BAC-T
will exchange or replace the product during the warranty period.
Purchaser agrees that in no event will REX-BAC-T
be liable on any claims exceeding the purchase price actually
received by REX-BAC-T for the product in question.